Trip support · Flight dispatch · Ground handling
Every flight. Every service. One grid.
Aviagrid is the operations platform for trip support, dispatch and handling desks. Every request becomes a tracked, billed trip: permits, handling, fuel, crew hotels, quotes and invoices on one live board.
The problem
Your desk runs on 400 emails, 6 WhatsApp groups and a spreadsheet.
Every request is retyped, every status is chased, and every missed detail is found at 0300Z. Drag the handle to see the same morning on Aviagrid.
Scene J · Before and after
On the left, how most trip support desks run today: forwarded email chains, a shared spreadsheet and WhatsApp groups. On the right, the same work on one Aviagrid board. Drag the handle to compare.
- Before: unread email threads, a trips spreadsheet with clashing highlighted cells and WhatsApp messages asking who has the permit
- After: every trip on one board, grouped by stage, with a clear status on each card
- Drag the handle, or use the arrow keys, to move between before and after
How Aviagrid works
Capture everything. Run it live. Bill every service.
AI request intake
An email arrives. A trip is ready to approve.
The AI reads the request and highlights what it found. Your dispatcher checks it and approves. AI proposes, people approve.
Scene A · AI intake
A trip request arrives by email and WhatsApp. Aviagrid's AI reads it, proposes a draft trip with a confidence score, and nothing reaches the board until a person on your desk approves it.
- An email and a WhatsApp message land in the shared inbox.
- The AI highlights what it reads: registration, route, dates, passengers and services.
- A draft trip card fills in field by field, with a 92% confidence score.
- A dispatcher reviews the draft and presses Approve.
- The approved trip drops onto the ops board as a new trip.
Live operations board
Trips, permits, handling and fuel, live.
Every leg moves from New to Completed on one board. Deadlines count down; status changes as suppliers and authorities reply.
Scene B · Live ops board
Every trip your desk is working sits on one live board, from new request to completed. Cards move as work moves, and deadlines count down in plain sight until the permit or confirmation arrives.
- Trips flow across New, Planning, Confirmed, In flight and Completed.
- Status pills change as each trip moves, always with an icon and a word.
- A landing permit deadline counts down on the card.
- The permit arrives, the timer turns green and the trip moves to Confirmed.
- UTC and local station time sit side by side in the header.
Analytics
Margin, volume and on-time, without a spreadsheet.
Because quotes, costs and invoices come from the same trips, the numbers are always current.
Scene E · Analytics dashboard
Because every request, permit, service and invoice lives in one place, the numbers come for free: trips, revenue, margin and on-time confirmations, by week, airport and service.
- KPI tiles roll up: trips this month, revenue, margin and on-time confirmations.
- Weekly revenue draws as a line over the last 12 weeks.
- Bars show the airports where the desk handled the most trips.
- A donut splits revenue by service: handling, fuel, permits, hotels and other.
Who it's for
Built for the service provider's desk.
Most aviation software starts from the aircraft. Aviagrid starts from the desk that supports it.
Integrations
Works with the tools you already run.
Aviagrid connects to your accounting system instead of replacing it.
- Zoho BooksAccounting
- Microsoft 365Email and calendar
- GmailEmail
- WhatsApp BusinessMessaging
- StripePayments
- Flight dataTracking and schedules
- Weather and NOTAMsBriefing data
- MapsAirports and routing
- SAP Business OneAccountingComing soon
- Microsoft DynamicsAccountingComing soon
Security
Your clients' trips stay your business.
Each company's data lives in its own tenant, with role-based access, an audit log of every change, and encryption in transit and at rest.
- Tenant isolation
- Role-based access
- Audit log
- Encryption
What we are aiming for
Numbers we will hold ourselves to.
These are targets for the first customers, not claims. We will replace them with measured results as soon as customers agree to share them.
less typing per trip
missed permits
trips with the same team
of services invoiced
Book a 30-minute demo
Bring two or three real requests. We will run them through Aviagrid with you, from email to invoice.