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Ground handling, fuel and crew services

Request every service. Get every confirmation.

Handling, fuel, catering, crew hotels and transport, requested from your suppliers in one step. Suppliers confirm in their portal or by email, and the cost flows to the quote.

Suppliers confirm jobs from their phone, with no login and no email thread. When the handler taps Accept, the trip on your board turns Confirmed at the same moment.

The problem

What goes wrong today

  • One email per serviceHandling, fuel, catering and hotel at one airport means four requests and four replies to track.
  • Confirmations get lostA supplier confirms by WhatsApp to someone who has gone off shift.
  • Costs arrive after the invoiceThe handling bill lands a week later and the charge never reaches the client.

How it works

Ground handling, fuel & crew in 4 steps

  1. 01

    Pick services per leg

    Choose handling, fuel, catering, hotel and transport for each stop. Your preferred supplier at that airport is suggested.

  2. 02

    Send requests in one go

    Aviagrid sends each supplier a request with the aircraft, times, crew and passenger details they need.

  3. 03

    Suppliers confirm

    Suppliers accept, decline or propose changes in their portal, the mobile app or by replying to the email.

  4. 04

    Costs flow to billing

    Confirmed prices from rate cards or supplier quotes become lines on the trip's quote.

Features

Services that confirm themselves

A typical leg needs five or six services at each end. Aviagrid sends each supplier exactly what they need, in the format they prefer, and records the confirmation against the service line on the board.

Suppliers do not need training. They get a link, see the job, and tap Accept. If they prefer email, a reply with the word 'confirmed' is read and matched to the right service, with a person approving any change.

Supplier directory

Handlers, FBOs, fuel suppliers, caterers, hotels and transport by airport, with contacts and rate cards.

Fuel releases

Request uplift and track the release number against the leg.

Crew hotels and transport

Rooms, nights and pick-up times linked to crew and duty times.

Supplier portal

Suppliers see only their jobs, confirm in one tap and upload documents.

Chasers built in

Unconfirmed requests are chased automatically before the deadline you set.

Cost capture

Supplier prices and actuals recorded per service for margin reporting.

One tap to confirm

Scene G · Supplier confirm

One tap to confirm

Suppliers confirm jobs from their phone, with no login and no email thread. When the handler taps Accept, the trip on your board turns Confirmed at the same moment.

  1. A handling request for A6-AVG at LFPB is pushed to the handler's phone
  2. The handler opens the job and sees the arrival, services and passenger count
  3. One tap on Accept
  4. The provider's board row changes from Requested to Confirmed instantly, with who confirmed and when

What we are aiming for

Targets, not claims

We label every number as a target until customers let us publish measured results.

Target

tap for a supplier to confirm

Supplier portal and mobile

Target

of confirmed services on the invoice

Target

Target

saved per leg

Target

See your own trips on the grid

Book a 30-minute demo. Bring two or three real requests and we will run them through Aviagrid with you.

Book a demo