For trip support companies
Run every leg for every client from one board.
Permits, handling, fuel, crew hotels and billing for every trip your desk supports. Built for trip support teams of 3 to 50 people who are tired of running a 24/7 operation on email and spreadsheets.
Sound familiar?
Where the day goes today
400 emails a day
Requests, revisions and supplier replies mixed in one shared inbox.
Six WhatsApp groups
Captains, brokers and handlers each in a different chat, none of it searchable.
One spreadsheet of truth
A trip sheet that only works if everyone updates it, every time.
Services that never get billed
The extra hotel night and the late catering order slip past the invoice.
Before and after
The same morning, two ways
Drag the handle to compare an inbox-and-spreadsheet desk with the same work on one board.
Scene J · Before and after
On the left, how most trip support desks run today: forwarded email chains, a shared spreadsheet and WhatsApp groups. On the right, the same work on one Aviagrid board. Drag the handle to compare.
- Before: unread email threads, a trips spreadsheet with clashing highlighted cells and WhatsApp messages asking who has the permit
- After: every trip on one board, grouped by stage, with a clear status on each card
- Drag the handle, or use the arrow keys, to move between before and after
The modules that matter most
What trip support companies use first
AI request intake
Permits & slots
Ground handling, fuel & crew
Quotes & invoicing
A day in the life
A day on the desk
One trip for a made-up client, Corvane Aviation: a G650ER, A6-AVG, flying OMDB to LFPB with eight passengers.
0600Z
10:00 GST
0602Z
10:02 GST
Trip drafted
Aviagrid drafts the trip with registration, route, eight passengers, handling, fuel and hotel. 92% confident.
AI request intake0604Z
10:04 GST
Dispatcher approves
Amira checks the highlighted fields, corrects the hotel nights and approves.
Live operations board0610Z
10:10 GST
Permits requested
Four overflight permits and a French landing permit are prepared and sent.
Permits & slots0615Z
10:15 GST
Services requested
Handling and fuel at OMDB and LFPB, crew hotel in Paris, catering for eight.
Ground handling, fuel & crew0640Z
10:40 GST
Quote sent
Rate cards price every line, the client mark-up is applied and the quote goes out.
Quotes & invoicing1130Z
15:30 GST
Last permit approved
The Saudi overflight permit arrives. The trip turns green on the board.
Permits & slotsNext day
Invoice synced
The trip completes. The invoice is built from actual services and synced to Zoho Books.
Quotes & invoicing
Illustrative example. Companies, people and registrations are made up.
Permits across the routing, tracked to approval
Scene D · Permit tracker
Permits across the routing, tracked to approval
Every overflight and landing permit for a trip in one table, with each country's lead time and live status. When a permit lapses, the desk sees an alert straight away instead of finding out on the ramp.
- Each country on the route is listed with permit type and lead time.
- Requests move from Requested to Pending to Approved, with a tick.
- Permit numbers are recorded against the trip as they arrive.
- One overflight permit expires and raises an alert so the team can re-request it.
“Every request becomes a trip on one live board. Nothing falls through.”
Bring a real trip to the demo
Send us two or three anonymised requests before the call and we will run them through Aviagrid live.